Customers are the key to a succesful business and needless to say the relation ships formed and maintained throughout as stake holders in the business as the most important enableers of revenue generation lay the foundation for business growth and expansion.Customer relation management enfolds various activites and succesfully managing the different aspects requires a mechanism capable of addressing all the client based needs,requirements and from lead generation to retention and loyolty.

NGB as a billing system attends to the various CRM aspects incorporating mobility functionalities for a user friendly customer experience apart from efficiently dealing with Lead and Prospect Management,Trouble Ticketing ,Workorder & Escalation Management, Mobile App for Operators,Selfcare Mobile and Web applications..